1. Information We Collect
K2 Auto Group collects information to provide better services to our clients. This includes:
- Contact Information: Name, email address, phone number, and physical address provided during quote requests or service bookings.
- Vehicle Information: VIN numbers, license plate numbers, vehicle make/model, and repair history.
- Government IDs: For DMV-related services, we may collect information from driver's licenses or vehicle titles as required by the State of California.
2. How We Use Information
We use your information to:
- Process and complete vehicle repairs, sales, or rentals.
- Coordinated with insurance providers for claims handling.
- Submit necessary documentation to the California DMV and Bureau of Automotive Repair.
- Provide updates on your vehicle's service status.
3. Data Sharing & Third Parties
We do not sell your personal information. We share information with:
- Government Entities: California Department of Motor Vehicles (DMV) for registration and titling.
- Service Partners: Insurance adjusters and authorized parts providers necessary for your specific repair.
- Legal Compliance: When required by law or to protect the safety and rights of K2 Auto Group.
4. California Privacy Rights (CCPA)
As a California resident, you have the right to request access to the personal information we have collected about you, the right to request deletion of that information, and the right to opt-out of certain data usage. Please contact us at the details below to exercise these rights.
5. Security
We implement industry-standard security measures to protect your sensitive data, especially regarding VIN numbers and financial information. Electronic documentation is stored on secured servers with restricted access.
6. Contact Us
For any questions regarding this Privacy Policy, please contact:
K2 Auto Group
8892 Garden Grove Blvd. Garden Grove, CA 92844
Email: [email protected]
Phone: 949.880.1100